Shipping & Returns

If you need any guidance on choosing the right jewellery piece for you, kindly reach out to us before placing your order.
Our jewellery is made specially for you, unfortunately you cannot exchange or refund your order.


Once your full payment is received, your order will be shipped to your door. All our courier parcels are insured to the value of R40 000 per parcel.

Deliveries within South Africa take approximately 2-3 working days and for international deliveries 5-10 working days (depending on where you are) to arrive at your door.
We ship to physical addresses only, please make sure to provide us with your correct delivery details and make sure that someone will be able to receive the parcel upon delivery.

We now ship across borders with DHL express shipping. Kindly send us an email to get a quotation. All import costs, taxes, permits and other product restrictions are your responsibility and should be investigated before placing your order. Custom policies differ depending in which state and country you live, therefore we can’t be held responsible for any extra charges.